Level 3 IT Solutions Technician
Title: IT Solutions Technician
Full time: 9-5pm Mon-Fri
Salary: Meets NMW with potential of salary increase throughout the apprenticeship
Please contact Tom on Tom.Crossland@estio.co.uk or call 01133 500 333
About the company:
This company offers IT support to local businesses in Huddersfield and surrounding areas.
We take away the pain, hassle, and difficulty of owning your IT infrastructure, we provide our customers with everything they need including planning, acquisition, implementation, ongoing support and decommissioning.
We are experts at networking and WIFI, server hardware, operating systems, databases, email platforms, customising and integrating systems, security, backup and disaster recovery, in fact, we offer all the skills needed to keep your business running well.
Brief job description:
Estio Training have an exciting new opportunity for an IT Solutions Technician with an IT company based in Huddersfield.
This is an exciting role for anyone interested in IT with an opportunity to learn a lot and become very good in a short period of time. They will learn skills that are difficult to find elsewhere as we provide some technology and services that very few local IT companies provide. There will be time set aside each week specifically for training. We will provide training and the materials needed including plenty of equipment to practice on. Ideally, we need someone who can drive, or who will be willing to learn to drive.
We need a general all-rounder. A techie who will configure equipment, fix customer faults as well as keep an eye on stock levels and do a little admin such as updating job tickets etc.
Your initial duties and responsibilities in this role will consist of:
- Installing & Configuring equipment
• Installing software
• Remote support of customers
• On-site support
• General support (whatever is needed) for staff who go out in the field to support customers.
- 3 GCSEs grades A*-C/9-4 or equivalent (Especially English Language and Maths and Science)
- Hard working
• Honest & Punctual
• Willing to learn
• Willing to do some study in their own time
• An aptitude to IT in general – regardless of what type
• Fairly practical – ability to use their hands and use tools or willingness to learn
We will be using:
- Cisco Network equipment
• HP servers
• Thin clients
• Laptops and computers
• Cabling equipment and hand tools
You will progress to working at customer sites when needed:
- Installing equipment
• Fixing faults
• Making changes
We do not want a 1-year apprentice. We are recruiting for a longer-term member of our team and you have the opportunity to be mentored by two senior engineers, each with 20 years’ experience. We aim to provide one of the most technically competent teams in the area and you will be part of it.
Training to be provided:
The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.
Learners will receive six weeks of intensive training. Whilst in the workplace, apprentices will also receive continual coaching, help and guidance from a dedicated Technical Expert who will be there to ensure that they get the most from their work experience.
This apprenticeship will give you a Level 3 IT Solutions Technician Certificate with training in areas such as:
- BCS Security and Legislation
- BCS Core Technologies
- BCS Methodologies and Principles
- Hardware or Software Option
Some of these modules will include an option to take an examination in order to receive a professional certificate.