Apprenticeships work for the NHS

The theme for this year’s National Apprenticeship Week is Apprenticeships Work. So, this year we are bringing to you just a handful of success stories, showcasing exactly how well ‘Apprenticeships Work’ for us, for our clients and for our apprentices.

Today we are bringing to you some success stories from the NHS. Our partners, the North West Skills Development Network, have been chatting to some apprentices to discuss their time as apprentices and why apprenticeships work for them.

Harry Brown is 18, and works as an IT Support Technician at the Wirral University Teaching Hospital (WUTH) NHS Foundation Trust.

Harry Brown

Harry Brown promoting National Apprenticeship Week with Wirral University Teaching Hospital

What does your current role involve?

I currently help to support various hospitals and medical centres in Merseyside and Cheshire with hardware and software issues whilst also deploying new software and equipment. On a day-to-day basis I have to investigate hardware and software issues to find the cause and the solution then use my knowledge to help prevent the same issue happening again. Problems I encounter can range from paper jams in printers to resolving issues with a PC in a live operating theatre.

How did your apprenticeship enable you to progress?

Both the experience and qualifications gained on the apprenticeship helped me achieve a full-time role with my employer when my apprenticeship was completed. Since I have been employed I have continued to use what I learned on my apprenticeship to allow me to develop further professionally and take on new responsibilities.

Would you recommend an apprenticeship?

Most definitely, the experience and knowledge I have gained on my apprenticeship will continue help me develop for the rest of my career and working in the NHS has allowed me to network with other NHS colleagues on a national level.

Jacob Evans-Reid is 17, and is an IT Support Technician Apprentice, also at the WUTH.

What aspects of the apprenticeship do you enjoy most and why?

I enjoy how professionally everyone acts in an apprenticeship and in my apprenticeship I enjoy being a part of a team. You get responsibilities and get treated like a staff member. I like this because it surpasses the college-like environment where you are not being taught to deal with the working life, (for example managing time etc.) and you develop skills that I think you wouldn’t if you didn’t have on the job experience. I enjoy knowing that I can develop within the placement.

How do you manage working full time alongside studying for a qualification?

My employers have been extremely helpful with my training as I have been allocated time just for study this allows me to manage my collage work but also get the practical experience from the work place. Having time in work to study has really helped with time management skills and being able to prioritise situations.

What advice would you give to someone considering undertaking an apprenticeship in the NHS?

Jump at the opportunity because you won’t look back!


If you’re interested in an apprenticeship with Estio then please email your CV to and we will be in touch. We will be recruiting for a fourth year for our NHS apprenticeships in the Spring, so please follow us on social media to keep an eye out for upcoming vacancies!

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If you are interested in hiring an apprentice then please give our Client Engagement Team a call on 01133 500 333 for free advice on all things apprenticeships!