Apprenticeship vacancy

Level 3 IT Solutions Technician

Software Support Apprentice

Location: Dronfield

Salary: £4.50 per hour (to be reviewed once probation period passed)


Please contact Ciara on or call 01133 500 333

About the company:

This company was set up in 2008. Seeing a gap in the market for truly bespoke data connected solutions. Since its inception This company has grown from a single Computer Science graduate, to a fully-fledged Dev Ops team being able to provide 24/7 support to our customers globally writing our own software for iOS / Android / Windows 8 / Blackberry 10 Augmented Reality, Cloud Integrated
Native Applications, Not Ported

Brief Description:

Estio Training have an exciting new opportunity for a Software Support Apprentice with a company who are a bespoke software development company based in Dronfield.

Your duties and responsibilities in this role will consist of:

  • Complete daily software maintenance tasks.
  • Report and liaise with the line manager to ensure routine tasks are completed and recorded.
  • Provide technical support to users across the company’s software.
  • Be able to follow instructions/templates given by senior members of the development team
  • Producing quality code by following our internal guidelines and innovative approach to software


  • Must have a GCSE grade B in Maths
  • Must have a GCSE grade C or above in any science
  • Computer Science would be an advantage

Personal Skills:

  • Some knowledge in any language (other than scratch)
  • Demonstration of any coding undertaken


Personal qualities:

  • Organised
  • Good time-keeping
  • Attention to detail



Future Prospects:

The role offers long term security and the opportunity to progress into a permanent position.


Desirable: Committed to undertaking the apprenticeship course for the full term and actively participate in the training provided by both the Academy and our training provider


Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive six weeks of intensive training. Whilst in the workplace, apprentices will also receive continual coaching, help and guidance from a dedicated Technical Expert who will be there to ensure that they get the most from their work experience.

This apprenticeship will give you a Level 3 IT Solutions Technician Certificate with training in areas such as:

  • BCS Security and Legislation
  • BCS Core Technologies
  • BCS Methodologies and Principles
  • Hardware or Software Option


Some of these modules will include an option to take an examination in order to receive a professional certificate.