Apprenticeship vacancy

Level 3 Infrastructure Technician

Title: IT Apprentice

Location: London

Weekly Hours Worked: 8.45am – 5.15pm 37.5 hours per week

Salary: £10,000.00 – £12,000.00


Please contact Tom on or call 0113 350 0333


About the company:

This company is an IT company providing a wide range of Services across IT based out of London.

Brief Job Description:

Estio Training have an exciting opportunity for a IT Support Apprentice with a company based in London.

Job Description:

Your duties and responsibilities in this role will consist of:

  • Prepare computers for installation: unpacking, setting up, software updates
  • Software Installation: Install applications, register software, assign serials
  • Prepare Deliveries: equipment packaging, courier booking
  • Various Paperwork: insurance processing, creating information packs
  • Computer Repairs: fault finding, screen replacements
  • Troubleshooting problems,
  • liaising with customers and online research


Desired skills

Excellent written and oral communication skills

Good phone manner

Strong organisational skills

Attention to detail

High accuracy


Personal qualities

Act Authentically

Build Capability

Challenge Convention

Delivers fast and smart


Keen interest in IT

Good technical knowhow


  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language, Maths & ICT)

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive eight weeks of intensive training. Whilst in the workplace, apprentices will also receive continual coaching, help and guidance from a dedicated Skills Development Coach who will be there to ensure that they get the most from their work experience.

This apprenticeship will give you a Level 3 Infrastructure Technician Standard with training in areas such as:

  • Functional skills, Maths L2 and English L2
  • PC Fundamentals
  • Business Processes & Customer Services
  • Networking & Architecture
  • Mobile & Operating Systems
  • Cloud Services
  • Coding & Logic


Some of these modules will include an option to take an examination in order to receive a professional certificate.