Apprenticeship vacancy

Level 3 IT Solutions Technician

Job Title: IT Apprentice

Employer: PC Wizard

Full Address: 45 – 47, Victoria House, Vicarage Rd, Watford WD18 0DE

Salary: £10,000 per annum

Please contact Tom at or call 01133 500 333

About the company:

PC Wizard UK is a computer services company, working with both domestic and business clients. With over 14 years of experience in the ICT sector, we pride ourselves on the high standard of the work and support solutions we deliver – as well as our excellent customer service.

Based in Watford, PC Wizard was founded in 2004 by Alex Hill, who had a passion for IT since he was at school and decided to transform that same enthusiasm into a career and business. Initially starting out in domestic ICT, over the years, PC Wizard has expanded, and now has many business clients.

Brief Description:

Estio Training have an exciting new opportunity for a IT Solutions Technician with PC Wizard, an computer services company based in Watford.

Your duties and responsibilities in this role will consist of:

  • We are looking for somebody with good communication skills and enthusiastic about technology.
  • Day to day roles include:
  • Answering telephone calls
  • Logging Tickers
  • Assisting customers with IT Software, Hardware and IT Security issues
  • Building new Computers
  • Dismantling and assembling PC’s/Laptops and other computer related hardware


  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Personal Skills:

First of foremost, we are seeking someone who is driven and does not sit around waiting to be told what to do, but instead identifies what the team and project needs and responds before being asked.

Experience in the energy sector would be a plus but is not vital. Strong communication skills are very important as the role involves working closely with other staff as part of a team.

Personal qualities:

Friendly, confident and eager to learn

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive six weeks of intensive training. Whilst in the workplace, apprentices will also receive continual coaching, help and guidance from a dedicated Skills Development Coach who will be there to ensure that they get the most from their work experience.

This apprenticeship will give you a Level 3 Software Development Technician Standard with training in areas such as:

  • Functional skills, Maths L2 and English L2
  • Software Development Fundamentals
  • Software Development Context and Methodologies (Two Parts)
  • Programming

Some of these modules will include an option to take an examination in order to receive a professional certificate.