IS Business Analyst

Course details


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Level 4



15 months

Skills Coach support


Every 4 weeks

You will achieve

IS Business Analyst logo

Level 4 IS Business Analyst
(Optional certificates available)

Common job roles

  • IS Business Analyst
  • IT Business Analyst
  • Business Systems Analyst
  • Requirements Analyst/Engineer
  • Business Process Analyst

Roles you may progress into

  • Senior Business Analyst
  • Senior Technical Business Analyst
  • Requirements Analyst Manager
  • IT Business Processes Consultant
  • Senior Cloud Operations Analyst

Delivery of programme

Phase one


Your induction takes place within the first 2 weeks of starting your apprenticeship and is delivered by your Skills Coach during your first face-to-face coaching session.

Inductions include an informative presentation to discuss an overview of the programme and cover support that is available to you, details of our policies, and will introduce you to our systems and the resources available to you throughout your programme. You will undergo a Vocational Skills Scan (VSS) to identify your current skill set and where the apprenticeship can bring you most value.

Functional skills

We use BKSB tests to determine your current level of knowledge, to assess if you need further support with English and/or Maths.

If you do, our Functional Skills Training team will work with you to supply these skills. You will be supported through remote training sessions and workshops, which run for 3 days (for each). Once you feel comfortable, you can sit the Level 2 Maths and/or English exams. These qualifications are equivalent to an A* – C (4-9) grade at GCSE, they are fully certified by City & Guilds and can be used to further enhance your CV and skillset.

Phase two


Training centre learning:

4 days

What you will learn:

  • What is business analysis?
  • Competencies of a business analyst
  • Strategy analysis
  • Business analysis process model
  • Investigation techniques
  • Stakeholder analysis and management
  • Modelling business processes
  • Defining the solution
  • Making a business and financial case
  • Requirements Management
  • Modelling requirements
  • Delivering the requirements
  • Delivering the business solution
  • Mock exam (optional)
  • External examination – BCS Foundation Certificate in Business Analysis (optional)

Training centre learning:

3 days

What you will learn:

  • Rationale for Business Analysis
  • Understanding the Strategic Context
  • Understanding the Current Situation
  • Stakeholder Analysis and Management
  • Analysing and Modelling Business Activities
  • Identifying Potential Solutions
  • Building the Business Case
  • Mock exam (optional)
  • External examination – BCS Practitioner Certificate in Business Analysis Practice (optional) 

Training centre learning:

3 days

What you will learn:

  • The role of business process modelling in describing how an organisation carries out its internal processes;
  • the hierarchy of process models and techniques to describe them; and why this is a key skill of the business analyst in supporting change.
  • Modelling core business processes at an organisational level.
  • Modelling business processes at the process level, showing all the elements involved from triggering events to process endpoints.
  • Documenting and analysing tasks.
  • The use of gap analysis in improving business processes.
  • Mock exam (optional)
  • External examination – BCS Practitioner Certificate in Modelling Business Processes (optional)

Training centre learning:

3 days

What you will learn:

  • The Requirements Engineering framework: the issues and rationale in a business context; the application of the framework.
  • The hierarchy of requirements.
  • Roles and responsibilities of key stakeholders in the Requirements Engineering framework.
  • Requirements elicitation.
  • Requirements modelling.
  • Requirements documentation.
  • Requirements analysis.
  • Requirements validation.
  • Requirements management.
  • Mock exam (optional)
  • External examination – BCS Practitioner Certificate in Requirements Engineering (optional)

Training centre:

3 days


  • Agile methodology
  • The 12 principles of agile
  • Understanding the use of Kanban boards.
  • Scrum methodology
  • Advantages of using scrum why is this the most popular
  • Agile methodology
  • Mock exam (optional)
  • External examination – ScrumAlliance Scrum Master Certificate (optional)
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Your skills coach

You will have a skills coach assigned to support you throughout your apprenticeship, who will regularly arrange meetings with you both face-to-face and remotely.

During visits to your workplace, a variety of activities take place such as Tri-Party review meetings between you, your employer representative and your skills coach to discuss progress and set SMART targets. The skills coach will also work with your employer to complete your Employer Reference, a document which highlights key behaviours you have demonstrated.


Your portfolio

Throughout the apprenticeship, you will contribute evidence towards your online e-portfolio. We use e-portfolios as they are accessible from anywhere, and enable you to track your progress throughout your apprenticeship.

You’ll have access to your personal dashboard, which shows you a number of key milestones and deadlines coming up, such as the training you have completed, work that is due, and any gaps in your portfolio of evidence.

Your skills coach will be available to contact at any point throughout the apprenticeship and will advise you how to provide the best evidence.

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Off-the-job training

Off-the-job (OTJ) training is comprised of, but not limited to activities such as: training with Estio, shadowing, journal entries and projects for e-portfolio. Completed within working hours as agreed with the employer but average at 6 hours per week (20% of your time on your apprenticeship).

You can track your OTJ progress on your e-portfolio.

Phase three

Assessment Gateway, preparation & administration week

The Gateway week is used to finetune your skills and offer a simulated Synoptic Project for systems familiarisation, and to ensure that your Summative Portfolio and Employer Reference are completed before entering into EPA.

Phase four

End Point Assessment

Learners are assessed by an End Point Assessment Organisation, chosen by the Employer. Included in EPA is Evidence Submission (portfolio & certificates), Employer Reference, Synoptic Project and an Interview.
The Independent Assessor will feedback the results (Pass, Merit or Distinction) and the ESFA will provide your certificate.

Where can this apprenticeship take me?

The Level 4 IS Business Analyst apprenticeship is the perfect platform to gain the skills and experience to fulfill roles such as IS Business Analyst, IT Business Analyst, Business Systems Analyst, Requirements Analyst/Engineer, or Business Process Analyst.

After achieving a recommended minimum of 1 years experience within your role after completion (this is subject to your employer) you can begin a Level 6 Data Scientist apprenticeship.

Level 6 Data Scientist roles

Data Scientist, Informatics, Data Engineer

More information about this apprenticeship can be found on the institute for apprenticeships website.

University study

Level 4 apprenticeships are the equivalent to a foundation degree. If you wish to study further whilst staying in work, some universities will offer the ability to learn remotely. If you wish to take a break from work, you may need to apply for a student loan whilst you study.

Get in touch!

Call our team on 01133 500 333 or fill out our enquiry form below