IS Business Analyst

Course details


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Level 4



15 months

One-to-one support


Every 4 weeks

You will achieve

Level 4 IS Business Analyst
(Optional certificates available)

Common job roles

  • IS Business Analyst
  • IT Business Analyst
  • Business Systems Analyst
  • Requirements Analyst/Engineer
  • Business Process Analyst

Roles you may progress into

  • Senior Business Analyst
  • Senior Technical Business Analyst
  • Requirements Analyst Manager
  • IT Business Processes Consultant
  • Senior Cloud Operations Analyst

Delivery of programme

Phase one


Before your induction we’ll take you and your employer through the apprenticeship standard and discuss your job role. You’ll also begin your personalised Vocational Scorecard, which assesses your current skill level so that we can develop an individual learning plan tailored to your needs.


Your induction will take place within the first two weeks of starting your employment. You’ll be taken through the dedicated support available to you throughout your learning journey and will be introduced to our Virtual Learning Environment and online portfolio platform.

Functional skills

We use BKSB tests to determine your current level of knowledge in English and/or Maths. If you require Functional Skills training you’ll undertake 3 remote sessions and workshops before sitting an exam.

Phase two


What you will learn

  • What is business analysis?
  • Competencies of a business analyst
  • Strategy analysis
  • Business analysis process model
  • Investigation techniques
  • Stakeholder analysis and management
  • Modelling business processes
  • Defining the solution
  • Making a business and financial case
  • Requirements management
  • Modelling requirements
  • Delivering the requirements
  • Delivering the business solution
  • Mock exam (optional)
  • External examination – BCS Foundation Certificate in Business Analysis (optional)

What you will learn

  • Rationale for business analysis
  • Understanding the strategic context
  • Understanding the current situation
  • Stakeholder analysis and management
  • Analysing and modelling business activities
  • Identifying potential solutions
  • Building the business case
  • Mock exam (optional)
  • External examination – BCS Practitioner Certificate in Business Analysis Practice (optional) 

What you will learn

  • The role of business process modelling in describing how an organisation carries out its internal processes; the hierarchy of process models and techniques to describe them; and why this is a key skill of the business analyst in supporting change
  • Modelling core business processes at an organisational level
  • Modelling business processes at the process level, showing all the elements involved from triggering events to process endpoints.
  • Documenting and analysing tasks
  • The use of gap analysis in improving business processes
  • Mock exam (optional)
  • External examination – BCS Practitioner Certificate in Modelling Business Processes (optional)

What you will learn

  • The Requirements Engineering framework: the issues and rationale in a business context; the application of the framework
  • The hierarchy of requirements
  • Roles and responsibilities of key stakeholders in the Requirements Engineering framework
  • Requirements elicitation
  • Requirements modelling
  • Requirements documentation
  • Requirements analysis
  • Requirements validation
  • Requirements management
  • Mock exam (optional)
  • External examination – BCS Practitioner Certificate in Requirements Engineering (optional)

What you will learn

  • Agile methodology
  • The 12 principles of agile
  • Understanding the use of Kanban boards
  • Scrum methodology
  • Advantages of using scrum why is this the most popular
  • Agile methodology
  • Mock exam (optional)
  • External examination – ScrumAlliance Scrum Master Certificate (optional)
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One-to-one support

Your Technical Trainer and Progress Management Co-ordinator (PMC) will be on-hand to support you throughout your apprenticeship. Your PMC will contact you every 4 weeks to discuss your progress made to date and your Technical Trainer will work with you to set and support you with your projects. Once your training is complete, a dedicated EPA facilitator will help get you prepared for End Point Assessment.


Your portfolio

Throughout the apprenticeship, you will contribute evidence towards your online e-portfolio. We use e-portfolios as they are accessible from anywhere, and enable you to track your progress throughout your apprenticeship. You’ll have access to your personal dashboard to monitor your progress and identify any gaps in your portfolio of evidence.

20 percent pie chart

Off-the-job training

Off-the-job (OTJ) training is comprised of, but not limited to activities such as: training with Estio, shadowing, journal entries and projects for e-portfolio. Completed within working hours as agreed with the employer but average at 6 hours per week (20% of your time on your apprenticeship). You can track your OTJ progress on your e-portfolio.

Phase three

Assessment Gateway, preparation & administration week

The Gateway week is used to finetune your skills and offer a simulated Synoptic Project for systems familiarisation, and to ensure that your Summative Portfolio and Employer Reference are completed before entering into EPA.

Phase four

End Point Assessment

You will be assessed by an End Point Assessment Organisation, chosen by your employer. This independent assessor will feedback the results (Pass, Merit or Distinction) and the ESFA will provide your certificate.

Where can this apprenticeship take me?

The Level 4 IS Business Analyst apprenticeship is the perfect platform to gain the skills and experience to fulfill roles such as IS Business Analyst, IT Business Analyst, Business Systems Analyst, Requirements Analyst/Engineer, or Business Process Analyst.

After achieving a recommended minimum of 1 years experience within your role after completion (this is subject to your employer) you can begin a Level 6 Data Scientist apprenticeship.

Level 6 Data Scientist roles

Data Scientist, Informatics, Data Engineer

More information about this apprenticeship can be found on the institute for apprenticeships website.

University study

Level 4 apprenticeships are the equivalent to a foundation degree. If you wish to study further whilst staying in work, some universities will offer the ability to learn remotely. If you wish to take a break from work, you may need to apply for a student loan whilst you study.

Get in touch!

Call our team on 01133 500 333 or fill out our enquiry form below